Can I edit my event after it's published?
Yes — most things can be changed at any time, even after tickets have been sold. Changes take effect immediately on your live event page.
What you can always change
- Event title, summary, and description
- Cover image
- Date, time, and venue
- Ticket type names and descriptions
- Ticket quantities (increase or decrease)
- Add new ticket types
- Promo codes and access codes
- Refund policy
- Charity giving settings
What to be careful with
Changing the price of a ticket type — the new price only applies to future purchases. Existing orders are not affected and will not be re-charged or refunded automatically. If you want to issue a partial refund for a price drop, you'll need to handle that manually per order.
Reducing quantities below what's already sold — you can't set a quantity lower than the number already sold for that ticket type. The minimum you can set is the current sold count.
Deleting a ticket type with existing orders — you can't delete a ticket type once orders exist for it. You can set its quantity to 0 to stop further sales, or hide it with an access code.
Notifying buyers of changes
Matter Tickets doesn't automatically notify buyers when you update your event. If you change something significant — like the date or venue — it's good practice to email your attendees directly to let them know.